From sparse market details for startups to fat numbers for a global product launch, linking evidence to insights is his passion. Kwong holds a PhD from Michigan State University in Marketing and a Bachelor of Commerce from the University of Tasmania, Australia.
Formerly an Associate Director for Technology and Telecommunication Industries at Nielsen, he is currently an academic specialist at Northeastern University helping build new visions in market research, design thinking and sentiment analysis.
We help teams develop new products more effectively and analyze markets to help companies overcome resistance to new innovations.
Make sense of what customer opinions do to pricing and demand, figure out what bad data online opinions mean for consumer decisions, predicting customer frustration before it happens, discovering what makes customers happy around the world for global brands.
Our proprietary “lheir” engine plucks out unwanted online weeds before they make it into your carefully cultivated garden.